About Us
Mikko, LLC is dedicated to providing the latest products and services that can help parents bring safe media into their homes. For more information on what we do and how we can help your family, click here.
We strive to provide the best customer service possible. Every Mikko Que order is securely processed and treated with care. We hope you will support us as we work hard to service you.
How To Order:
There are three easy methods for ordering our products:
- Use our fast and easy secure online ordering system.
- Call us toll-free to place your order (877) 900-0132.
- Send a check or money order for the full amount. Use our shopping cart and select check or money order in the payment section and your order will be stored and will be sent after we receive payment. (Complete instructions will be provided upon checkout.)
Shipping Charges:
All shipping charges are based on weight and location. We ship from Georgia. Most products ship for between $9.95 - $19.95 UPS Ground anywhere in the Continental US. Orders to Alaska, Hawaii, APO, Canada, etc. will ship US Mail and International orders are subject to additional charges.
Shipping Methods: (most products ship within three business days)
We offer the following shipping methods:
- Ground (up to 7 business days in the Continental US)
- 3 Day Service (up to 3 business days in the Continental US)
- 2 Day Air Service (up to 2 business days in the US)
- Overnight (by 3 PM & US only)
- International shipping billed to actual
30-day Satisfaction Guarantee:
Most of our products have a 30-day satisfaction guaranty. If you are not happy with your item you may return the item for a refund of the purchase price less shipping. You must have a RMA number to return an item.
Return Policy:
All returns must be requested within 30 days of receipt of the products. Credits are for the price paid for the product only. Shipping charges are the responsibility of the customer. Most products come with a manufacturer's warranty and may be repaired or replaced through the manufacturer. Any media (i.e. software, video tapes, DVDs, books, software licenses, etc.) are not eligible for return. You must have a RMA number to return an item. To obtain a RMA number, contact us today.
Any return not complying to the above or the return instructions may be rejected or subject to a 15% restocking fee. You may also call us at 877-900-0132. Our normal hours of operation are weekdays 8:00 AM to 5:00 PM Eastern Standard Time.
Retailers:
Interested in selling our products in your store? As representatives of the manufacturers we can help get you setup. Please contact us today.
Privacy Policy:
We respect your privacy. Your personal information is not, and will not, be sold or given away to any marketing agencies or other such third party organizations
Mikko, LLC
info@mikkousa.com
Toll Free1-877-900-0132 or 770-594-0132
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