About Us Mikko, LLC is dedicated to providing the latest products
and services that can help parents bring safe media into their homes. For
more information on what we do and how we can help your family, click here.
We strive to provide the
best customer service possible. Every Mikko Que order is securely
processed and treated with care. We hope you will support us as we work
hard to service you.
How To Order:
There are three easy
methods for ordering our products: - Use our fast and easy secure online ordering system.
- Call us toll-free to place your order (877) 900-0132.
- Send a check or money order for the full
amount. Use our shopping cart and select check or money order in the
payment section and your order will be stored and will be sent after we
receive payment. (Complete instructions will be provided upon
checkout.)
Shipping Charges:
All shipping charges are
based on weight and location. We ship from Utah and Oklahoma. Most
products ship for between $11.95 - $19.95 UPS Ground anywhere in the
Continental US. Orders to Alaska, Hawaii, APO, Canada, etc. will ship US Mail
and International orders are subject to additional charges.
Shipping Methods: (most products ship within three business days)
We offer the following shipping methods:
- Ground (up to 7 business days in the Continental US)
- 3 Day Service (up to 3 business days in the Continental
US)
- 2 Day Air Service (up to 2 business days in the US)
- Overnight (by 3 PM & US only)
- International shipping billed to actual
30-day Satisfaction
Guarantee:
Most of our products
have a 30-day satisfaction guaranty. If you are not happy with your item
you may return the item for a refund of the purchase price less
shipping. You must have a RMA number to return an item.
Return Policy:
All returns must be
requested within 30 days of receipt of the products. Credits are for the
price paid for the product only. Shipping charges are the responsibility
of the customer. Most products come with a manufacturer's warranty and may
be repaired or replaced through the manufacturer. Any media (i.e.
software, video tapes, DVDs, books, software licenses, etc.) are not eligible
for return. You must have a RMA number to return an item. To obtain a
RMA number, contact us today.
Any return not complying to the above or the return
instructions may be rejected or subject to a 15% restocking fee.
You may also call us at
877-900-0132. Our normal hours of operation are weekdays 8:00 AM to 5:00
PM Eastern Standard Time.
Retailers:
Interested in selling
our products in your store? As representatives of the manufacturers we can
help get you setup. Please contact us today.
Privacy Policy:
We respect your
privacy. Your personal information is not, and will not, be sold
or given away to any marketing agencies or other such third party
organizations
Mikko, LLC
info@mikkousa.com
Toll Free1-877-900-0132 or 770-594-0132
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